Policies & Terms

Last Updated: 13 November 2024

Welcome to Service Master, your trusted home appliance service provider in Nagpur. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a service with us.

By accessing or using our website (https://servicemasterservicecenter.com) , you agree to this Privacy Policy and our Terms & Conditions.

1. Introduction

These Privacy Terms are a legal agreement between you and Service Master (referred to as “the Company,” “we,” “us,” or “our”). They outline how we handle your information when you use our services, website, or contact us by phone or email.

If you do not agree with this policy, please do not use our website or services.

2. Key Points to Remember

You must be at least 18 years old to use our website or book a service.

Your data is handled according to this Privacy Policy. Please read it carefully before sharing your details.

Our website may contain links to third-party websites (e.g., Google Maps, WhatsApp, etc.). We are not responsible for their privacy practices or content.

We reserve the right to suspend or terminate access to our website or services if any misuse or violation is detected.

3. Information We Collect

We may collect the following details when you interact with us:

We do not collect sensitive information like card details, passwords, or Aadhaar numbers.

4. How We Use Your Information

Your information is used strictly for:

We do not sell or share your personal information with any third parties for marketing purposes.

5. Data Protection & Security

We take reasonable technical and administrative precautions to protect your data from loss, misuse, or unauthorized access.
However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Our Responsibility (or Lack Thereof)
Limited Liability

If you experience any loss or damage through the use of our Service or website, our total liability will not exceed either:

the total amount you paid us for the service, or ₹5,000, whichever is less. We are not responsible for indirect damages such as data loss, business interruption, or appliance misuse.

“As Is” Service

Our Service and website are provided “as is” and “as available”.
We make no guarantees regarding continuous availability, error-free performance, or virus-free operation.

7. Legal Details
Governing Law

This Privacy Policy and related terms are governed by the laws of Maharashtra, India.

Dispute Resolution

If you have any dispute or complaint, please contact us first.
We aim to resolve all matters informally and fairly before considering any legal process.

Changes to this Policy

We may update this Privacy Policy periodically.
If we make any significant changes, we will update the “Last Updated” date at the top of this page.
By continuing to use our website or services after the update, you agree to the new terms.

8. Your Rights

You have the right to:

Request a copy of your personal information we hold.

Ask us to correct or delete your information.

Withdraw consent for data use (which may affect service delivery).

To make any such request, contact us using the details below.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Service Master
Timki Road, Golibar Chowk, Nagpur – 440018
9422063659
servicemastercustomerservice@gmail.com

https://servicemasterservicecenter.com

Summary

We respect your privacy and are committed to keeping your data safe.
By using our website or services, you agree to this Privacy Policy and acknowledge that Service Master may update it periodically to serve you better.